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How do I cancel my subscription?

If you want to cancel your Cameramanager subscription we require you to follow one of the

following procedures. Please, make sure to do it at least 30 days before the end date of your contract.

Termination by email

1. Send an email to administratie@cameramanager.com stating Cancellation subscription in the subject field.

 

2. Put  the following information in this email:

a. Company Name

b. Contact person

c. Email address (equivalent to Cameramanager username)

d. Debtor number

e. Cameramanager subscription

f. Reason for termination

 

3. Upon receipt of your cancellation we will verify if your termination falls within the

prescribed minimum notice period of 30 days before contract end date. If the 30 day

notice period has expired we will apply the next possible termination date.

 

Termination via cameramanager.com

1. At the top-right corner, click on ‘Log in to My Cameramanager’ and fill in your log-in details.

 

2. In the middle of the screen you see Your dashboard | Account settings. Click on 'Account settings'. In the bottom right corner, press ‘Stop account’.

 

3. Upon receipt of your cancellation we will verify if your termination falls within the

prescribed minimum notice period of 30 days before contract end date. If the 30 day

notice period has expired we will apply the next possible termination date.

 

We would like to advise to always keep copies of post and email terminations including date

and time stamp in your records for your own administration.

 

 

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