I forgot my password. How do I reset it using the mobile app?

In order to reset your password, please follow the steps below.

1. After opening the app, click on ‘Trouble logging in’ (figure 1).

Figure 1: Login screen.

2. Enter your account email address in order to receive an email to reset your password (figure 2).

Figure 2: Screen to reset password


Have more questions? Submit a request


Powered by Zendesk